Backbone started trading in 1998 with the specific aim of providing small companies with managed IT services for their computer networks. Backbone acts as a virtual IT Director and not only provides a help desk service and team of field engineers but works closely with our clients’ management to advise them of how to enable systems to help deliver their overall strategy and drive productivity.
Historically, our geographic focus has been installing, maintaining and upgrading client networks in and around Central London but increasingly we have been asked to support clients outside of London and also those who have relocated or have branch offices as part of their networks. Additionally, with improvements in technology, and in particular communications, we have launched a new and revolutionary service called Roadtowork (part of Backbone), which takes away a lot of the dependency on the location of our clients.
Roadtowork is often attractive to businesses that need to replace all their servers at one time or those starting out as there is no capital investment required for new hardware and software. We host the key applications in a highly secure data centre and clients using this service pay us a monthly subscription charge to access their network from virtually any Internet enabled PC.
At Backbone, we pride ourselves in being the single point of contact for any technology related matter. This is vitally important in business today where so many services overlap and before you know it, one party is blaming the other, and you are stuck in the middle not knowing what to do and more confused than ever! At Backbone, we deal with it all. We partner with a number of specialist suppliers who we have carefully selected and work with regularly to ensure that you get the best quality of service and attention in the market. Examples of some of the services that we provide via partners would include the following: spam filtering, hardware, software, phone systems, broadband, office redesign and fit outs, relocation searches, as well as other specialist applications.
