What makes our monitoring unique, is that we actually take action when a problem is identified.  Behind our 24x7 monitoring NOC, we have a team of engineers available to attend to any problem that may occur requiring attention.  Without meaning to knock the competition too much(!), very few companies have a true 24hr proactive service and we see this to be essential with today’s dependence on IT.

Additionally, the 24hr manpower can be particularly useful in when it comes to applying critical patches to client’s systems.  More and more patches of a critical nature are coming out and with a greater frequency too, and unless applied can leave client networks massively vulnerable.